Frequently Asked Questions

For wholesale orders, MOQ varies by product — typically one 20ft container (8-12 metric tons). For our online retail shop, there is no minimum order — you can purchase single units.

Contact our sales team via the Contact page, email info@nouriagro.com, or call +98 41 3344 5566. Please specify the product(s), quantity, destination, and any special requirements.

We accept Letters of Credit (L/C), Telegraphic Transfer (T/T), and other internationally recognized payment methods. For retail orders, we accept major credit cards and PayPal.

Yes, we provide product samples upon request. Sample shipping costs may apply depending on destination. Contact our team to arrange sample delivery.

Sea freight is our primary method for wholesale orders. Air freight is available for urgent or smaller shipments. Road freight is used for regional destinations.

Sea freight: Middle East 5-10 days, Europe 15-25 days, East Asia 20-30 days. Air freight: 3-7 days worldwide. Retail orders: 7-14 days via international courier.

We ship to over 35 countries across the Middle East, Europe, Asia, Africa, and North America. Contact us to confirm availability for your specific destination.

We use refrigerated containers (reefers) for fresh dates and temperature-sensitive products. All shipments are insured and tracked in real-time.

Our facility is HACCP, ISO 22000, BRC, and IFS certified. Many of our products also carry organic certification. Certificates available upon request.

We implement quality control at every stage: orchard selection, harvest timing, sorting, processing, packaging, and pre-shipment inspection. Each batch is traceable to its source.

Yes, we offer custom packaging including private label, branded retail packs, bulk industrial packaging, and gift packaging. MOQ applies for custom packaging orders.

Many of our products are available with organic certification. Please specify organic requirements when inquiring so we can confirm availability.

Visit our Cooperation page and fill out the supplier application form. We review applications monthly and will contact you if there's a fit.

Yes, we actively seek distribution partners in new markets. Contact us via the Cooperation page with details about your market and distribution capabilities.

We periodically have openings in export management, quality assurance, and logistics. Check our Cooperation page or send your CV to hr@nouriagro.com.